Phone, Internet & Apps

If your device supports eSim technology, you can purchase a digital SIM card from a Ukrainian mobile operator instead of a physical one. eSim has the same functions as a plastic card, but you don't need to insert it into your smartphone. You just need to scan the QR code provided by the operator when you purchase the card. 

The advantage of eSim is that the card can contain up to five numbers of any operator. One of the five numbers is active. It can be easily changed in the phone's settings. You can use both an eSIM and a standard SIM card simultaneously, and both numbers will be active. Besides, eSIM cannot be lost, allowing you to protect your personal data better.

Ukraine hosts several mobile operators with a range of service plans available for everyone. Each company provides both physical SIM and eSIM options to choose from. The list includes:

If you want to connect to a roaming service in Ukraine, you need to find out the conditions of your mobile operator in advance. The services of your local operator in Ukraine can be expensive.

Portable or pocket Wi-Fi is a useful device that allows data to be transferred to several devices at once without losing the quality of cellular Internet. This option is quite convenient if you use the Internet not alone but with a group of colleagues or friends. If this is not the case, then it is not worth spending money renting or buying such a small router. Such modems are sold in electronics and cell phone shops.

One of the cheapest, often free, ways to access the Internet while traveling in Ukraine is to connect to the public Wi-Fi networks you can find in hotels, restaurants, coworking spaces, and other places. 

However, public Wi-Fi has its drawbacks, especially for reporters. Since such networks are open to everyone, it is quite dangerous to connect to them, as your personal information can be stolen. But if you have no other options for communication at the moment and need to inform someone of your location or arrange a meeting urgently, you can use public Wi-Fi. The main thing is not to share important confidential information, such as your bank account data, over this service.

The Internet is also available in Ukraine through Starlink, a service that offers satellite connection. It is used by military and government institutions in frontline areas. Starlink also works in the rear, where it is typically used as an additional source of Internet in case of a power outage.

To use the Internet through the Starlink system, you need to purchase equipment (starting at $349). A standard Starlink satellite internet package costs $120 per month. You can buy the Starlink satellite system in Ukrainian tech stores or bring it with you from another country.

The popularity of landline telephones has steadily declined in recent years, but this option is still available in Ukraine as an alternative way to communicate.